5 Ways Artificial Intelligence is Helping Companies Revive amid COVID-19 Crisis

 

The COVID-19 pandemic has brought several challenges globally creating havoc in all the industry sectors. The new norms such as social distancing and remote working have made organizations redefine their business strategies. Regardless of the business, every organization is taking efforts in finding ways to operate effectively and meet the customers’ needs. In this tricky situation, technologies such as Artificial Intelligence and Machine Learning are playing a key role for companies in better understanding and addressing the current crisis. Different sectors ranging from research, healthcare to even agriculture are deploying AI technologies. Several Artificial Intelligence solution providers are also fuelling the use of AI in reconstructing the industries.

Here are the 5 Artificial Intelligence solution providers that are helping companies rise from the crisis and serve the customers in a better way.

1. Addressing the Fraud Risks

Established in 2017, Point Predictive is providing tremendous value to the lenders. The company’s mission is to help lenders stop fraud and misrepresentation losses with a broader goal of transforming the way lenders establish trust with their customers, so they can fund loans faster and easier than ever before.

The COVID-19 crisis has resulted in high rates of unemployment in the market and has posed numerous challenges in front of the lenders. As a leading AI company, Point Predictive is combating the crisis by piloting a new service that helps lenders identify those borrowers that might not be providing accurate information about their current employment status. Furthermore, the company has also offered no-charge access to its Synthetic Identity Alert service to all auto lenders as a measure to help the hard-hit auto lending community through the end of 2020.

2. Transforming the Customer Service

Established in 2012, Aivo is one of the technology companies specialized in conversational AI. Since its inception, the company has revolutionized how brands interact with their customers.

Especially during the COVID-19 pandemic, companies are altering their customer care strategies as the world going digital. With its AI technology, Aivo is helping companies transform their customer service. The omnichannel customer service solutions offered by the company such as Agentbot, Voice, Live, and Help are leveraging AI to meet the customer needs amid the pandemic. Moreover, the pandemic has signified the need for automation and digitization. Aivo’s solutions are complementing this need by allowing automation of operational tasks to empower the customers with superior assistance and help companies enhance their customer service.

3. Harnessing the Data Value Chain

CirroLytix Research Services is a social impact data analysis company that leverages data to make a positive data-driven change in the world. The company offers innovative solutions that work best in hybrid cloud environments.

In this unprecedented pandemic situation, CirroLytix is using data to address COVID-19 and public health-related challenges. The company presently supports Data Ethics PH, a monthly podcast that tackles pressing ethical issues such as data privacy, security, data poverty, disinformation, AI discrimination, AI liabilities, and algorithmic justice. It is collaborating with public health practitioners on epidemic modeling and pandemic risk assessment on the health front. Furthermore, the company also supports CoronaTracker, a WHO-recognized initiative to monitor the coronavirus statistics and research globally.

4. Accelerating Revenue Growth and Profit Generation

Founded by the trio of Krishnan Raman, Derick Jose, and Srikant Muralidharan, Flutura is a technology company that focuses on achieving operational success across industries through asset uptime reliability and operational efficiency.

Presently, challenges like mobility restrictions and social distancing along with COVID-19 have disrupted the entire supply chain. In the immediate term, Flutura will counter these challenges by using remote monitoring, video analytics, and other technology-driven solutions to mitigate the adverse conditions. Moreover, in the short term, Flutura is helping a few forward-looking companies achieve fuel affordability through operational excellence with better resource utilization and reduced wastage.

5. Superior and Cost-effective Software Solutions

Incepted in 2000, Chetu is prominently known for providing superior and cost-effective software solutions for its clients while creating a simple work environment that promotes self-improvement for its employees.

Due to the COVID-19 pandemic, the demand software solutions related to remote working, data management, and automation have increased extensively. Responding to the crisis, Chetu is providing superior, cost-effective software solutions for its clients. The company combines technological expertise, specific domain experience, and a passion for excellence to deliver enterprise-grade solutions during these testing times. Furthermore, solutions provided by the company are flexible due to which the company is swiftly responding to the new normal.